Cancellation policy, right of withdrawal

Cancellation policy for goods delivered by post

right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods.

To exercise your right of withdrawal, you must inform us ( Yunus Güctemur, Zauberschnitt, Rudolf Diesel Strasse 13 , 52531Übach Palenberg, email Info@Zauberschnitt.de , phone 01736805949) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or email). You can use the attached model withdrawal form for this purpose, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.

consequences of revocation

If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund.

We may refuse repayment until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period.

You will bear the direct cost of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.

Exceptions to the Right of Withdrawal

The right of withdrawal does not apply to contracts for the delivery of goods which are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

 


 

Cancellation policy for digital content

right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period shall be fourteen days from the date of conclusion of the contract.

To exercise your right of withdrawal, you must inform us ( Yunus Güctemur, Zauberschnitt, Rudolf Diesel Strasse 13 , 52531 Übach Palenberg, email Info@Zauberschnitt.de , phone 01736805949) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or email). You can use the attached model withdrawal form for this purpose, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.

consequences of revocation

If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund.

expiration of the right of withdrawal

Your right of withdrawal expires as soon as we have started to execute the contract, provided that you have expressly consented to us starting to execute the contract before the expiry of the withdrawal period and you have confirmed your knowledge that by giving your consent you lose your right of withdrawal when we start to execute the contract and we have recorded your consent and confirmation in our contract confirmation.

 


 

sample cancellation form

(If you want to cancel the contract, please fill out this form and send it back)

— To: Yunus Güctemur, Zauberschnitt, Rudolf Diesel Strasse 13, 52531, E-Mail Info@Zauberschnitt.de

 

— I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*)

 

— Ordered on (*) / received on (*)

 

— Name of the consumer(s)

 

— Address of the consumer(s)

 

— Signature of the consumer(s) (only if notification is on paper)

 

- Date

*Signature

Excluded are custom-modified pillows (other color patterns), memorabilia and personalized pillows!!

Learn our unique success story

Our company has its origins in a very special story: my first pregnancy at the beginning of 2019. Looking for a new challenge and a way to express my creativity, I bought a used sewing machine and started developing my sewing skills. I presented my first sewing projects on social networks and received very positive feedback.

As a mother and inspired by my first daughter, it was always important to me to implement cute motifs in the form of pillows. However, I wanted to ensure that not only children but also adults would enjoy our pillows. My husband, who was working as a craftsman at the time, helped me in his free time with the preparation, cutting and filling of the pillows. Our shared apartment served as our work location.

After two and a half years of hard work and many sleepless nights, we were finally able to open our first studio in Übach-Palenberg in August 2022. My husband even gave up his self-employment to concentrate fully on our family business. Today we are a compact family business, supported by my mother, my sister and other helping hands, that creates personalized unique pieces with great attention to detail.

Our beloved bestsellers

LION PILLOW

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DEER PILLOW

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